Shipments and returns

SHIPPING POLICY

UK Shipping Policy 

Any Orders received before 3pm (Monday – Friday) will be despatched the same day

We use Royal Mail 24 Tracked service for all the orders with the option to Upgrade to Special Delivery Guaranteed Next Day Guaranteed Delivery Service

International Shipping Policy

We use Royal Mail, DHL Express and FedEx for our international shipping depending on the size and speed of service

USA and CANADA

We Offer a FREE Express Delivery Service.

Any Orders placed before 12 pm UK Time (Monday to Friday) will be despatched the same day via FedEx and will be delivered Next Working Day (Not Guaranteed)

EUROPE

We offer FREE standard tracked 2/6 Days Service with DHL Express or Royal Mail or you can Upgrade to Express DHL Express 1 Day Service

We will despatch orders the same day if placed before 3 pm UK Time (Monday – Friday)

REST OF THE WORLD

We Offer FREE standard Royal Mail 7/10 Days Service or FedEx/DHL Express 1/3 Days Service

We will despatch orders the same day if placed before 12 pm for Express or 3 pm for Standard Delivery (Monday – Friday)

 

RETURNS 

Rest assured, you're in good hands. We proudly offer a generous 60 days return policy with FREE UK returns. Just make sure the item is sent back to Us in Unused condition with all the packaging ready for resale.

Please contact our customer service department to arrange for a return in case of any issues with your purchase and they will arrange for a replacement or a refund

You can contact our Customer Service Department trough our Live Chat from 9.00 till 22.00 UK Time or Email them directly at sales@watchesandcrystals.com and they will reply within 24 Hours