UK Shipping Policy
Any Orders received before 2pm (Monday – Friday) will be despatched the same day. We provide a free shipping service on all orders over £99.
We use mainly DPD Next Day Service for UK Mainland and Royal Mail for Remote Areas, NI and Islands.
International Shipping Policy
We use DHL Express and FedEx for our international shipping depending on the size and speed of service.
Please note international shipments may be subject to import taxes, customs duties and fees, which are imposed once a shipment reaches the recipient's country. Local taxes and duties must be paid before the item can be delivered.
USA and CANADA
We Offer a FREE service on all orders over £99.
Any Orders placed before 12 pm UK Time (Monday to Friday) will be despatched the same day via FedEx and will be delivered in 2 - 3 days (Not Guaranteed)
We offer FREE standard tracked 2/6 Days Service on all orders over £99 and you can Upgrade to Express DHL Express 1 Day Service (Not Guaranteed) at extra cost.
We will despatch orders the same day if placed before 2 pm UK Time (Monday – Friday)
REST OF THE WORLD
We Offer FREE standard Royal Mail 7/10 Days Service on all orders over £99 or FedEx/DHL Express 1/3 Days Service.
We will despatch orders the same day if placed before 12 pm for Express or 2 pm for Standard Delivery (Monday – Friday)
Rest assured, you're in good hands. We proudly offer a generous 60 days return policy. Just make sure the item is sent back to us in unused condition with all the packaging ready for resale. Returns fees are the responsibility of the customer.
Please contact our customer service department to arrange for a return in case of any issues with your purchase and they will arrange for a replacement or a refund.
You can contact our Customer Service Department through our Live Chat from 9am until 10pm UK Time or email us directly at firstname.lastname@example.org and we will reply within 24 hours.